Question 1

What does istovibe actually analyse?

Accepted Answer

istovibe analyses the signals that can influence website growth, including performance, SEO, UX, messaging, trust, conversion and other areas relevant to your website type. The audit adapts to the type of website being analysed.

Question 2

Is istovibe only for ecommerce websites?

Accepted Answer

No. istovibe is designed for ecommerce, SaaS, agencies, service businesses, local businesses, professional websites and other businesses with a website.

Question 3

How accurate is the Growth Score?

Accepted Answer

The Growth Score is calculated from the signals istovibe can actually measure from your website and connected data sources. We never invent measurements — where data is unavailable, the report says so.

Question 4

Are the revenue opportunities guaranteed?

Accepted Answer

No. Revenue and conversion opportunities are modelled estimates, not guarantees. Every financial estimate is shown alongside the assumptions and confidence level used to calculate it.

Question 5

Why is Pro a monthly subscription?

Accepted Answer

Because your website is not static. Pages, content, campaigns, traffic, competitors and customer behaviour change over time. Pro allows you to re-run the analysis, compare reports and continuously identify what should be improved next.

Question 6

What do I get with the Free plan?

Accepted Answer

The Free plan gives you a Growth Score, your top opportunities and a preview of the full report. It is designed to let you experience istovibe before paying.

Question 7

What does Pro unlock?

Accepted Answer

Pro unlocks the complete website growth audit, unlimited scans, detailed recommendations, human-language action plans, growth modelling, Email Intelligence, branded reports and other advanced functionality.

Question 8

Do I need to connect my email platform?

Accepted Answer

No. Email Intelligence is optional. If you want istovibe to analyse email performance, connect a supported platform such as Klaviyo. Only data actually returned by the connected platform is displayed.

Question 9

Which email platforms are supported?

Accepted Answer

Klaviyo is supported today. Additional platforms will be listed here once those integrations are implemented.

Question 10

Is my email data used to create reports?

Accepted Answer

istovibe only uses the data necessary to provide the requested analysis. Data handling is explained in the Privacy Policy.

Question 11

Can I cancel Pro?

Accepted Answer

Yes. Pro is a monthly subscription and can be cancelled according to the subscription terms.

Question 12

Do you offer refunds?

Accepted Answer

Subscription terms, including the refund policy, are shown before payment at checkout so you know exactly what applies before you subscribe.

Question 13

Can ISTONOVA implement the recommendations?

Accepted Answer

Yes. You can ask ISTONOVA to implement recommendations from your istovibe report. Implementation is quoted separately based on scope and estimated hours.

Questions, answered plainly

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